Our products are ordered by our subscribers and automatically billed to customers on a recurring monthly basis. Although we hope you enjoy and benefit from our products you may cancel your subscription at any time BEFORE your monthly order is shipped.
Once you receive your order and you do not want to keep the shipment, you may return any unopened items sold and fulfilled by Dr Greenleaf’s Organic Supplements within 15 days of receipt. All products must be in new, unopened, undamaged condition and must be returned with all original undamaged packaging.
You are responsible to pay the return shipping costs. If all the conditions of the return are met then your account will be credited for the value of the original product order less the cost of processing, shipping and handling. Refunds will be issued based on the payment method used at the time of purchase.
To request a refund you MUST :
Obtain an RA (Return Authorization).
Return the item(s) to us within 15 days of your receipt date.
All products must be in new, unopened, undamaged condition and must be returned with all original undamaged packaging. We do not accept items back that have been opened or used. Opened Items are Non Refundable.
Shipping and Handling Fees are Non Refundable.
Requesting a RA (Return Authorization): Requests must be made online and submitted with your order information and explanation of the why you wish to return the product. Please do not call for an RA. If you return your product without a RA number you will not be refunded. Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 15 day period. Company reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. Once your return has been received and meets all of our Company’s refund requirements, a refund will be issued based on the payment method used at the time of purchase. An e-mail confirmation will be sent to you within 30 days.